Lead Project Manager
Nontechnical will analyze dealer performance KPI's to identify opportunities to improve dealer service profit. This may involve recommending process improvements to increase productivity, cost take-out, improving service offerings and stocking appropriate parts to meet service demands. The overall goal is to help dealers turn a profit in their service department.
Promote New Model Vehicle Platform/ Program
Evaluate dealer operations to identify potential efficiencies and throughput increases.
Position Purpose and Requirements:
Performs non-technical project completion using an internal customer perspective, typically from initiation through delivery. Coordinate cross-functional teams through meetings and progress measurement activity which bring distinct, specific projects to completion both on time and within budget. [This role has project management responsibility and no direct reports. This job manages specific projects that have a distinct beginning and end. Requires people and resource management through others; part of cross-functional team required to complete the project.]
Bachelor’s degree and project/program management experience
At least 3 years of project/program management experience
Bachelor’s Degree in Business or Technical field preferred
Training development/delivery experience a plus
Computer proficiency in MS Office products
Document writing/editing experience
Ability to travel 50% is required
Strong Presentation Skills
Experience training/coaching customers
Strong customer service skills (both electronic and over the phone)
Time management skills – can organize and prioritize multiple tasks and meet specific deadlines
Ability to establish relationships and encourage cooperation between organizations
Ability to work effectively in a team environment
Ability to follow-up and drive for results/resolutions
Customer Focused – is dedicated to meeting the expectations and requirements of internal and external customers
Experience within the Automotive/Heavy Truck industry
Vice President of Sales
Rick is a technical sales and operations management professional within the automotive, defense and manufacturing industries. A career of supporting original equipment manufacturers, the tier supplier base and major defense contractors has presented opportunities within scope of work fulfillment and technical staffing (engineering, design, information technology). The ability to facilitate client projects and assist those with career choices has been an exciting and rewarding journey. His recent concentration in vehicle connectivity (electrification, autonomy, v2v, V2i) and the transformation of manufacturing technology (Industry 4.0) continue to fuel Rick’s interest. Rick excels at relationship building, account management, and employee retention initiatives within the engineering, design and security communities. Rick’s business education continually pushes him to process, processes management and success.